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Appliance Repairs

Although RDO do not offer an in-house appliance repairs service, we’ve partnered with Pries Appliances, who offer repairs in selected areas of Surrey & Sussex.

Repairs with Pries Appliances

Pries Appliances are a family business, offering an appliance repairs service across Surrey & Sussex (see map).

They charge a fixed £78 callout fee (excluding parts) which is non-refundable.

To arrange a repair, please complete the form below. If you arranged a repair with us and your appliance was found to be beyond repair, or you simply decided not to proceed with the repair, we will offer you £20 off your next order with RDO – to claim your discount code, simply email customersupport@rdo.co.uk

Please note that Pries Appliances do NOT offer a repairs service on:

  • Commercial appliances
  • American refrigeration
  • Frost free refrigeration
  • Induction hobs
  • Microwaves
  • Heat pump dryers
  • Combi ovens
  • Gas appliances (only available in Brighton & Hove)

To arrange an appliance repair, please complete the form below and Pries Appliances will be in touch ASAP.

Appliance Warranty Common Issues
Laundry appliances 12 months parts, 6 months labour Door switch fault. Won't start. No spin cycle. Water leakage. Not draining. Bad odour. Not drying. Not heating.
Dishwashers 12 months parts, 6 months labour Door switch fault. Won't start. Water leakage. Not draining. Not drying. Not heating. Bad odour.
Refrigeration 12 months parts, 6 months labour Loss of cooling. Alarm/fault codes. Poor door seal. Excess noise.
Cooking Appliances 12 months parts, 6 months labour Incorrect temperatures. Element issues. Door problems. Fan issues. Faulty ignition. Non-responsive electric hob.
Extractors/Hoods 12 months parts, 6 months labour Hood filter replacement. Hood motor issues. Lighting problems.