We like happy customers!
Just to say a big “thank you” to the two men who delivered the STOVES oven yesterday to my home. They were extremely courteous and good humoured - most refreshing!
It was such a delightful surprise to have the oven much earlier than expected. My son is due to return to the UK early June so he’ll be thrilled to have home cooking again!
I’m most grateful to RDO generally for such helpful service.
Good wishes to all
I just wanted to say a big thank you for sorting out my Neff fridge freezer. The new one is operating quietly (just hoping it stays that way!) I really appreciate the service I've had from RDO, when Neff failed to acknowledge the noise problem with the first fridge freezer I thought I was going to be stuck with an expensive lemon, but you have restored faith in the service industry.
It seemed a bit of a trek to Reigate when I was doing my initial research but it was well worth it, not only to see a decent range of products but also for the expertise of the sales team. I wouldn't hesitate to make the trip in future and would happily recommend RDO.
Good morning Jerry,
I did phone on Saturday but you wasn't in, I just wanted to Thank you for the wonderful service I received from you in buying the washing machine for my mum. You was most helpful and mum is delighted with the machine. I would also ask you to pass on my thanks to Tony and his team who delivered it. He called me to advise me of the time he would be there and he was smack on time. He and his mate was absolutely brilliant they did everything and in a short space of time and not a bit of mess left just a brand new washing machine!!!
In short my thanks to all and RDO management should be proud of it's staff!!
Thanks Jerry I'll be back LOL!!Viv
Just a quick note to say how pleased I was with the excellent service and value for money from RDO (as ever - I've bought from you before).
Really easy to order my AEG fridge from you over the phone, delivery when I wanted it, cashback forms arrived promptly, allowance for the school run, and the two guys who delivered were polite, careful, pleasant, and rang 30 mins beforehand as they said they would.
Rare to get this level of service. Please pass my comments on to everyone concerned (and the boss!).
Dear RDO, A note to congratulate your staff from sale to delivery and fitting. I could not praise them more highly. They are all very polite and the service is second to none. Rasberries to JL who have let me down, I know where I will come next time.
Hope you are well on this Monday morning. We want to both thank you and everyone that helped us on Saturday for a first class customer service.
I would just like to say a huge thank you to yourself.
My hob arrived safe & correct on Wednesday morning.
After all the hassle I had trying to get this hob previously, you managed to get it to me within a week as you had stated.
I am impressed with the speed of service and would just like to let you know my appreciation.
So....a huge 'Thank you'!
Miss Louise W
Just a quick note to say how impressed I have been this morning with your service! Steve and his wife delivered our new dishwasher and installed the new one. This was no easy task, Steve would make a good contortionist! They were polite, friendly and helpful, thank you so much.
Very comprehensive website I must say! Was struggling to find somewhere that sold everything that I wanted, RDO was the only place. A phone call was made minutes after the order was placed and delivery date set. Goods have been delivered and are all in working order.. recommended!
RDO has provided EXCELLENT service today, Our old washing machine broke down over the weekend and what with having a 4 month old baby the pile of washing to do had started growing by Monday morning, so we gave you a call around 9:30am, got some sound advice on what to purchase (and at a good price), and low and behold some 5 hours later our new washing machine has been delivered, installed, and is working as a type! Also you made the whole experience painless by taking away our old machine for us!
The level of efficiency achieved by RDO is truly astonishing. Everything about the process involved in my purchase of our tumble dryer was brilliant. And they came up with the cheapest price! I recommend RDO to all who require anything they sell.
By Gren G
I am writing to record our appreciation of the excellent service received from your courteous, helpful staff both in the showroom and at the warehouse.
We collected our order ahead of estimated availability, and the item was competitively priced, we are delighted.
This is the second Bosch appliance we have purchased in the last twelve months and will no doubt be back next time we are looking to replace kitchen appliances.
By F Higs
I would like to express my grateful thanks for the amazing service received by the staff at RDO.. I called the sales team in the afternoon approx 4pm and spoke with a very helpful lady who guided me as to what machine to purchase. The item was paid for over the phone and delivery was received at approx 1:00pm the next day. The drive also phoned me approx 1 hour before delivery. Very Grateful for this speedy service.
By Maria A
I just wanted to thank you and the staff for your assistance when I was looking to order several appliances. Your help on the telephone and in the showroom was invaluable and your prices competitive enough for me to buy from you instead of an internet based company. The fact that you were flexible on delivery was just what I needed and all the items were delivered on time, and with no problems. I was delighted to find even the american fridge freezer had been delivered at the same time.
I would highly recommend you to anyone looking for such appliances.
We just wanted to thank you for the excellent service we recieved following the recent order of a dishwasher from you.
Excellent price and top quality service.
Very please indeed and will pass on your details to friends
The tumble dryer that we recently bought came from RDO, and we've bought other appliances from them before. So what's so good?
1) The prices are competitive - they beat Comet, John Lewis and Debenhams ...
2) ... and they offered a very good range of products.
3) The person on the phone had an informed opinion about what we were looking for - it was neither a teenage boy shifting boxes, nor was it a call-centre simply trying to close a sale. It was somebody who actually understood what a dryer would be used for.
4) She answered the phone quickly.
5) She remembered me when I spoke to her later.
6) She knew what was in the showroom, which saved me a journey to come and look at something that wasn't in stock.
7) Although what I ordered wasn't in stock, they said it would be into their warehouse three days later, and it was.
8) When the warehouse rang, they offered me a choice of delivery day ...
9) ... and then a choice of a morning or afternoon delivery ...
10) ... and they rang half an hour before they arrived ...
11) ... and they arrived when they said they would arrive.
12) They didn't try and flog me their own warranty, and pointed out that the appliance I was choosing had a five year warranty of its own that I could apply for.
In short, they did all the things that you want an online supplier of appliances to do. A benchmark.
Dear Lizanne and everyone there who helped in the 2 deliveries and installation of my lovely new Rangemaster.
The customer Service offered by you and your colleagues is second to none, and I really mean it. So often one is sold something and that's it, fend for yourself.
It wasn't your fault my first cooker was squashed and you pulled out all the stops to get me another ASAP.
I am a very happy bunny and can't wait to get cooking.
Please pass on my sincere thanks to Chris and Ali too, they also went out of their way, having also been let down by the first cooker. thanks again
from a VERY happy customer.
Surprisingly cheap delivery charge from RDO for the big order I placed.. was very impressed by the discount offered even after I had placed my order! Delivery went without a hitch .. would definitely recommend AEG as a make too. - Sonnie W
Why Choose RDO
RDO have been selling kitchen appliances for a seriously long time, we're seriously good at it!
When it comes to service and backup RDO are up there with the very best in the Industry. RDO have won numerous awards for electrical retailing including "National Electrical Retailer of The Year 2008”. After over 50 years of retailing excellence, RDO is regarded by most manufacturers as being one of the industry’s top independent retailers.
All online transactions are processed via Barclays online merchant services, it's completely safe. If you still feel unsure you can always go ahead and place your order and choose for us to phone you back to complete payment over the phone.
We can provide a full installation service within most areas of the South East. Please contact us to discuss installation options outside of our local area. Click here for more info
A sale is just the start of our relationship with you the customer. We want you to return to us in the future and we think this means looking after any problem you may have once you've made your purchase.
2 Showrooms with over 600 products on display and fully trained, experienced staff to guide you through your purchase... Click here to see some photos of the showroom.
RDO only sell the best appliances available so we are confident that you'll be happy with your purchase, However, if there is a problem, you can return your unused appliance to us within 10 days. Click here for more info
All our staff are trained to assist you in making the right decision. We regularly visit manufacturer training courses to stay up to date with the latest technology. There's a lot of different models to choose from when it comes to kitchen appliances and making the right choice can be a bit daunting, we always recommend discussing your requirements with our staff to avoid disappointment.
We're committed to recycling old appliances to ensure they're disposed of in an environmentally friendly way. For more information about The Waste Electrical or Electronic Equipment (WEEE) Directive click here
Appliances In Stock
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