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Customer Testimonials
"The level of efficiency achieved by RDO is truly astonishing. Everything about the process involved in my purchase of our tumble dryer was brilliant"
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Customer Testimonials

We like happy customers!







I would just like to say a huge thank you to yourself.
My hob arrived safe & correct on Wednesday morning.
After all the hassle I had trying to get this hob previously, you managed to get it to me within a week as you had stated.
I am impressed with the speed of service and would just like to let you know my appreciation.

So....a huge 'Thank you'!


Regards
Miss Louise W




Just a quick note to say how impressed I have been this morning with your service! Steve and his wife delivered our new dishwasher and installed the new one. This was no easy task, Steve would make a good contortionist! They were polite, friendly and helpful, thank you so much.

 

Philippa J





Very comprehensive website I must say! Was struggling to find somewhere that sold everything that I wanted, RDO was the only place. A phone call was made minutes after the order was placed and delivery date set. Goods have been delivered and are all in working order.. recommended!

Woo Nash




RDO has provided EXCELLENT service today, Our old washing machine broke down over the weekend and what with having a 4 month old baby the pile of washing to do had started growing by Monday morning, so we gave you a call around 9:30am, got some sound advice on what to purchase (and at a good price), and low and behold some 5 hours later our new washing machine has been delivered, installed, and is working as a type! Also you made the whole experience painless by taking away our old machine for us!

Krista G




The level of efficiency achieved by RDO is truly astonishing. Everything about the process involved in my purchase of our tumble dryer was brilliant. And they came up with the cheapest price! I recommend RDO to all who require anything they sell.

By Gren G




I am writing to record our appreciation of the excellent service received from your courteous, helpful staff both in the showroom and at the warehouse.
We collected our order ahead of estimated availability, and the item was competitively priced, we are delighted.

This is the second Bosch appliance we have purchased in the last twelve months and will no doubt be back next time we are looking to replace kitchen appliances.

Thanks again

By F Higs




I would like to express my grateful thanks for the amazing service received by the staff at RDO.. I called the sales team in the afternoon approx 4pm and spoke with a very helpful lady who guided me as to what machine to purchase. The item was paid for over the phone and delivery was received at approx 1:00pm the next day. The drive also phoned me approx 1 hour before delivery. Very Grateful for this speedy service.

By Maria A




Hi Janice,

I just wanted to thank you and the staff for your assistance when I was looking to order several appliances. Your help on the telephone and in the showroom was invaluable and your prices competitive enough for me to buy from you instead of an internet based company. The fact that you were flexible on delivery was just what I needed and all the items were delivered on time, and with no problems. I was delighted to find even the american fridge freezer had been delivered at the same time.

I would highly recommend you to anyone looking for such appliances.

Best regards,

Kimberley




Hello

We just wanted to thank you for the excellent service we recieved following the recent order of a dishwasher from you.
Excellent price and top quality service.
Very please indeed and will pass on your details to friends
Thanks again

Mark





The tumble dryer that we recently bought came from RDO, and we've bought other appliances from them before. So what's so good?

1) The prices are competitive - they beat Comet, John Lewis and Debenhams ...
2) ... and they offered a very good range of products.
3) The person on the phone had an informed opinion about what we were looking for - it was neither a teenage boy shifting boxes, nor was it a call-centre simply trying to close a sale. It was somebody who actually understood what a dryer would be used for.
4) She answered the phone quickly.
5) She remembered me when I spoke to her later.
6) She knew what was in the showroom, which saved me a journey to come and look at something that wasn't in stock.
7) Although what I ordered wasn't in stock, they said it would be into their warehouse three days later, and it was.
8) When the warehouse rang, they offered me a choice of delivery day ...
9) ... and then a choice of a morning or afternoon delivery ...
10) ... and they rang half an hour before they arrived ...
11) ... and they arrived when they said they would arrive.
12) They didn't try and flog me their own warranty, and pointed out that the appliance I was choosing had a five year warranty of its own that I could apply for.

In short, they did all the things that you want an online supplier of appliances to do. A benchmark.

Paul




Dear Lizanne and everyone there who helped in the 2 deliveries and installation of my lovely new Rangemaster.
The customer Service offered by you and your colleagues is second to none, and I really mean it. So often one is sold something and that's it, fend for yourself.
It wasn't your fault my first cooker was squashed and you pulled out all the stops to get me another ASAP.
I am a very happy bunny and can't wait to get cooking.
Please pass on my sincere thanks to Chris and Ali too, they also went out of their way, having also been let down by the first cooker. thanks again
from a VERY happy customer.
Sarah :o)




Surprisingly cheap delivery charge from RDO for the big order I placed.. was very impressed by the discount offered even after I had placed my order! Delivery went without a hitch .. would definitely recommend AEG as a make too. - Sonnie W
Why Choose RDO

50+ Years experience

RDO have been selling kitchen appliances for a seriously long time, we're seriously good at it!

Award winning service

When it comes to service and backup RDO are up there with the very best in the Industry. RDO have won numerous awards for electrical retailing including "National Electrical Retailer of The Year 2008”. After over 50 years of retailing excellence, RDO is regarded by most manufacturers as being one of the industry’s top independent retailers.

100% secure payments

All online transactions are processed via Barclays online merchant services, it's completely safe. If you still feel unsure you can always go ahead and place your order and choose for us to phone you back to complete payment over the phone.

Installation options

We can provide a full installation service within most areas of the South East. Please contact us to discuss installation options outside of our local area. Click here for more info

After sales care

A sale is just the start of our relationship with you the customer. We want you to return to us in the future and we think this means looking after any problem you may have once you've made your purchase.

Showrooms

2 Showrooms with over 600 products on display and fully trained, experienced staff to guide you through your purchase... Click here to see some photos of the showroom.

10 Day returns policy

RDO only sell the best appliances available so we are confident that you'll be happy with your purchase, However, if there is a problem, you can return your unused appliance to us within 10 days. Click here for more info

Expert staff

All our staff are trained to assist you in making the right decision. We regularly visit manufacturer training courses to stay up to date with the latest technology. There's a lot of different models to choose from when it comes to kitchen appliances and making the right choice can be a bit daunting, we always recommend discussing your requirements with our staff to avoid disappointment.

Appliance Recycling

We're committed to recycling old appliances to ensure they're disposed of in an environmentally friendly way. For more information about The Waste Electrical or Electronic Equipment (WEEE) Directive click here

Live Chat
Chat online with one of our sales staff
Appliances In Stock
Did you know you can easily narrow your search results to just show stock items? Just click the "Refine your search" panel at the top of the page and tick the box for stock items!
Contact RDO
RDO Kitchen Appliances
Bancroft Road
Reigate
Surrey
RH2 7RP
UK

Tel: 01737-240403
Fax: 01737 224155

Email us